Frequently Asked Questions

FAQ

Can’t find what you’re looking for? Contact our Customer Care.

Why are the prices of shoes, bags and silk goods so expensive?

In every process, there is a story carved. We strive wholeheartedly to improve the economies of our partners, creating a bright and hopeful future

How do you care for Kupu Sutera shoes so they last?

Dry clean, or care is the same as natural color batik

What makes Kupu Sutera shoes so special?

We’re not just about a product; Inside the product there is an interesting story

How do you measure Kupu Sutera shoes?

Apart from using international measurements, we can also measure the length and circumference of the soles ourselves, especially for certain feet.

How do I contact the Kupu Sutera admin?

You can contact via email, Direct Massahe or via WhatsApp

Is there a minimum limit if it is custom?

There is absolutely no minimum limit.

How to buy it?

You can contact the admin directly, contacting the admin can be done via Direct Massage, WhatsApp or telephone.

Can Kupu Sutera ship worldwide?

We can ship anywhere.

Are these natural dyes durable and long-lasting?

Yes, natural dyes will last a long time if they are cared for and stored properly.

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